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Managed print: work confidently, knowing you’re covered.
One agreement covers your copiers and printers: service, parts, and toner for one predictable cost per page. We watch your machines so you don’t have to.
Signs managed print could help
- Surprise repair bills and toner runs
- A mix of printer brands and supplies
- No clear idea what printing costs you
- Confidential pages left in the output tray
How it works
We take the work of running your print fleet off your plate, from the first assessment to the last toner cartridge.
- 1
Assess
We review every printer and copier you have, what you print, and what it really costs you today.
- 2
Recommend
We suggest the right mix of machines, often fewer, better-placed devices that cost less to run.
- 3
Manage
Our technicians install, maintain, and repair everything. Toner shows up before you run out.
- 4
Review
We check in with usage reports and adjust as your office changes.
Cost-per-page billing
Instead of separate bills for repairs, parts, and toner, you pay one rate for each page you print. Your monthly cost follows your actual usage, so it’s easy to budget and easy to understand.
Your machines report their own page counts, so billing is accurate without anyone walking around reading meters.
What one rate can cover
- Service calls and labor
- Replacement parts
- Toner, delivered automatically
- Preventive maintenance
We’ll walk you through exactly what your agreement includes.
Tiered color billing
Not every color page should cost the same. With tiered color billing, a page with a small color logo is billed at a lower rate than a full-color photo page. You pay for how much color you actually use.
A touch of color
Letterhead with a color logo, a red signature, highlighted text.
$$$ Lowest color rateSome color
Reports with charts, flyers with color headings, presentation handouts.
$$$ Middle color rateFull color
Photos, full-page graphics, brochures, and posters.
$$$ Full color rateTiers are measured automatically by how much of each page is covered in color. Exact tiers depend on your machine, and we’ll explain them when we quote.
Secure print release
When you print, your job waits safely at the machine instead of printing right away. Walk up, enter your PIN or tap your badge, and only then does it print.
Confidential documents like HR files, payroll, and patient or client records never sit in the output tray for someone else to pick up. And forgotten print jobs never print at all, which cuts down on wasted paper and toner.
- 1Send your print jobFrom any computer, as usual.
- 2It waits, securelyHeld until you’re standing at the machine.
- 3Release with a PIN or badgeIt prints while you’re there to take it.
Everything else that’s handled for you
Managed print runs quietly in the background, so your team can stay focused on their work.
Automatic meter readings
Connected machines send their page counts to us on their own. No more counting pages or emailing readings.
Automatic toner replacement
Machines tell us when toner runs low, and we ship a replacement before it runs out.
Proactive service
Error alerts can reach our technicians before you call, and same-day service is available.
Usage reporting
See how much each machine, department, or user prints, so there are no surprises.
Print rules and controls
Default to black and white or two-sided printing, and set limits on color where it makes sense.
Fleet assessment
A review of every printer you have, to find savings and the right number of machines for your space.
Already on a TOPS agreement?
Request service, send meter readings, order supplies, and pay your bill any time in the Client center.
Find out what you’re spending on printing
We’ll review your current printers and show you where you can save.